At The Bancorp Bank, N.A. we strive to meet all of your needs in a timely fashion. We have designed The Bancorp Bank, N.A. to enable you to do your banking online, and most of your needs will be met within the website. However, upon occasion you may need information that is not addressed on the site. If so, please contact us and an experienced representative will assist you.
Please review our Frequently Asked Questions (FAQ’s) page for further information.
Customer Contacts:
By Email: ftlending@thebancorp.com
By Phone: 855.420.9463 (M-F 8:30am-10:00pm ET)
By Fax: 302.791.5787
To help maintain the security of your financial information, please do not include your account number or Social Security number in email correspondence.
By Mail:
Listed below are the addresses for you to send your correspondence and payments. Please send all of your general correspondence to our Customer Service Center and all loan payments to the address given.
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Customer Service Center
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The Bancorp Bank, N.A.
Attn: Customer Service Ctr.
409 Silverside Road, Suite 105
Wilmington, DE 19809
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Loan Payments
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The Bancorp Bank, N.A.
Attn: Loan Payment Ctr.
409 Silverside Road, Suite 105
Wilmington, DE 19809
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Fair Credit Billing Act *
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The Bancorp Bank, N.A.
Attn: Consumer Credit Dept.
409 Silverside Road, Suite 105
Wilmington, DE 19809
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* Notify us in case of errors or questions about your bill